Welcome to Neo Homes! Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or use our website, theneohomes.com, and our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, address, and other details you provide when filling out a consultation or enquiry form, booking a project, or contacting us via WhatsApp, phone, or email.

• Project Information: Details about your space, requirements, and design preferences that you share with us during consultations, used to prepare quotes, designs, and project plans.

• Payment Information: If you proceed with a project, billing details necessary to raise invoices and process payments as agreed in your project terms. We do not store card details directly, as payments are handled through your bank or the payment method agreed upon with our team.

• Automatically Collected Information: IP address, browser type, device information, and browsing behavior, collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to do the following:

• Provide, operate, and maintain our services.
• Prepare quotes, designs, and manage your project from consultation through to delivery and installation.
• Communicate with you regarding updates, project timelines, and support.
• Improve website functionality and user experience.

3. Sharing Your Information

We may share your information in the following circumstances:

• With trusted third-party service providers who support project execution, such as installation partners, or who help us host and maintain our website.
• To comply with legal obligations or protect our legal rights.
• In the case of a business merger, acquisition, or sale.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website performance, and personalize content. You can adjust your browser settings to disable cookies, but doing so may limit certain functionalities of our website.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure; however, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to do the following:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Request data portability or restrict data processing in certain circumstances.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at neohomesjaipur@gmail.com or neohomesgujarat@gmail.com.