Welcome to Neo Homes! By accessing or using our website, theneohomes.com, and our services, you agree to the following terms of service. Please read them carefully.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have obtained parental or guardian consent. If you do not agree with these terms, please do not use our services.

2. Use of Services

You agree to the following:

• Use our website only for lawful purposes.
• Provide accurate and complete information when creating an account or placing an order.
• Not engage in any activity that harms our website’s functionality or security.

3. Project Bookings and Payments

• All project bookings are subject to consultation, design approval, and material availability.
• Payments must be made through approved payment methods, as outlined in your project agreement. Unauthorized or disputed transactions may result in delays or cancellation of your booking.

4. Delivery and Installation

• Estimated delivery and installation timelines will be shared at the time of booking. Delays may occur due to unforeseen circumstances, including material availability or site readiness.
• As our furniture is custom-designed and made to order for your space, we do not offer returns or exchanges once production or installation has begun. Any concerns regarding product quality or installation should be raised with our team directly, and will be addressed as per your project agreement.

5. Intellectual Property

All content, logos, and designs on this website are the intellectual property of Neo Homes. Unauthorized use, reproduction, or distribution is prohibited.

6. Limitation of Liability

We are not liable for the following:

• Indirect or consequential damages arising from the use of our website.
• Errors, inaccuracies, or interruptions in service.

7. Termination

We reserve the right to terminate or suspend your access to our website without notice for any violation of these terms.

8. Changes to Terms

We may update these terms periodically; continued use of our website after such changes indicates your acceptance of the revised terms.

9. Contact Us

For questions regarding these terms, please contact us at neohomesjaipur@gmail.com or neohomesgujarat@gmail.com.